Frequently asked questions
Is the canvas included?Yes, we include base plates for the canvas.
The frame can be ordered optionally. The price for the frame is listed in the 'Sizes and prices', during the ordering process and in the shopping cart.
No, our products consist of LEGO® compatible bricks. The bricks are almost identical, but we offer up to 75 different colours, which improve the quality of the end product a lot.
We always try to provide enough bricks, more than is needed to build your pixel art. If you have received too few bricks, please contact us as soon as possible, and we will send the missing bricks.
After ordering, we will try to ship your order within 2 working days, assuming everything is in stock. All information concerning shipping and delivery of your order you can find here.
All different coloured bricks are packed in separate bags, with a color code sticker on the bag. All parts for the canvas and frame are packed in separate bags. Everything will eventually be shipped in a sturdy cardboard box.
We consciously choose not to print the manual. This saves a lot of paper. The construction manual is available for download. You can of course always choose to print it yourself.
As soon as your order is shipped, you will receive a confirmation by email. This email also contains the link to the download page with the corresponding download code.
No problem, we can always help find it for you. Please contact us and we'll help you out.
All bricks are LEGO® compatible and can be interchanged with real LEGO® bricks. The bricks are made of ABS plastic, just like the real bricks.
Because we're using compatible bricks we can offer up to 75 different colour which improves the end result a lot!
The pixel arts are made on baseplates of 16x16 studs, which are connected to each other with technic pins. Depending on the size, there can be 4 to 48 baseplates.
On the page 'Sizes and prices' you can see exactly which sizes we offer and what it costs.
In principle, anyone can assemble the pixel art, but because it contains small bricks, there is a risk of suffocation for small children.
Therefore, we recommend to be careful when small children are around. As a result, we use a recommended age of 18+.
Unfortunately this cannot be prevented. We have digitally scanned all colors with professional equipment, so the color codes we use are really correct.
There are differences between computer, telephone and other digital screens, so colors can differ slightly. Of course we can't do anything about this.
In addition, there is always a difference between a screen color (made up of light) and colors on a physical object (paper, bricks, etc). The ambient light also has a lot of influence on how a color is seen.
The shipping costs depend on the country to which the order is to be shipped, but also on the total price. From 200 euros we do not charge shipping costs. If the total is lower, you can find the shipping costs here.
Contact us
Can't find your question or answer? Please contact us and we'll be glad to help!